Downtown Pass – Terms & Conditions

Terms and Conditions

The following terms & conditions regulate the contractual relationship between the Downtown Pass holder and Anchorage Downtown Partnership, Ltd. By purchasing a Downtown Pass, the customer accepts these terms & conditions.

The Downtown Pass holder recognizes that while visiting the businesses they are solely a contractual partner of the operator of the business in question and that only the terms & conditions applying to that business are relevant in connection to the business.

To clarify, these terms & conditions only regulate the contractual relationship between Anchorage Downtown Partnership, Ltd. and the Downtown Pass holder with regard to the Downtown Pass.

1. Conclusion of the contract

By accepting these terms & conditions, the customer confirms that the contract with Anchorage Downtown Partnership, Ltd. cannot be cancelled except where mandatory under the FTC’s Bureau of Consumer Protection.

2. The Downtown Pass

The Downtown Pass is a serial numbered card that, against a one-time payment, entitles the card holder to a single discount at each business listed in the online Downtown Pass Guidebook during the month/day of each detailed special.

3. Card holder

The card holder is the person to whom the Downtown Pass was issued. The card holder must have their name printed on the Downtown Pass on the reverse side. The card is personal and non-transferable without the written permission of Anchorage Downtown Partnership, Ltd.

4. Downtown Pass guidebook

The online Downtown Pass guidebook is produced by Anchorage Downtown Partnership, Ltd. and available online with the Downtown Pass. The Downtown Pass guidebook lists all businesses participating in the Downtown Pass, including contact and opening hours.

This information is provided to the best of our knowledge. However, Anchorage Downtown Partnership, Ltd. cannot guarantee the correctness and completeness of the information, as changes to the opening hours, in particular, may occur on short notice. Downtown Pass holders are urged to verify the currentness of the information on the websites of the contractual partners.

5. Rights and duties of the card holder

The card holder must present their respective Downtown Pass addressed to their legal name on the back of the card; otherwise, the Downtown Pass will not be valid.

During the validity period of the Downtown Pass, the card holder may use the services as listed on the Downtown Pass online guidebook. The card holder must produce a valid official photo ID if asked to by a contractual partner.

The customer is not entitled to any reimbursement for unused or not consumed services or for businesses being closed during the validity period of their pass.

The cardholder is obliged to store the Downtown Pass carefully.

6. Liability

Anchorage Downtown Partnership, Ltd. shall not be liable for any deficiencies, damages, losses, or non-provision of services by individual contractual partners. Any complaints and claims the cardholder may have regarding the use of the services of a contractual partner can therefore only be raised against the relevant business member of Anchorage Downtown Partnership, Ltd. In such a case, the terms & conditions of the relevant business member of Anchorage Downtown Partnership, Ltd. shall apply. Where claims are not subject to the disposition of the parties and/or there is a liability of Anchorage Downtown Partnership, Ltd. towards the cardholder, the liability of Anchorage Downtown Partnership, Ltd. shall be limited to a maximum of 50% of the actual price paid for the Downtown Pass.

7. Period of validity

The Downtown Pass is valid for the full calendar year of 2017, as agreed. The Downtown Pass may be used within the validity period; thereafter, the card shall no longer be valid. If the contract between Anchorage Downtown Partnership, Ltd. and a member business of the operator of an offer is terminated, the Downtown Pass shall no longer be valid for that attraction.

8. Loss of the card

In case of loss of an unused Downtown Pass, Anchorage Downtown Partnership, Ltd. must be notified immediately. We strongly recommend making the notification in writing as proof of notification. A replacement card will be issued to the cardholder against payment of a processing fee of $50. Every cardholder must store their Downtown Pass in such a way that it cannot be accessed by third parties. If the cardholder forgets the card, they shall not be able to use the promotion and no reimbursement shall be made.

9. Privacy and data protection

Anchorage Downtown Partnership, Ltd. processes the cardholder’s personal data received (in particular: full name, address, phone number, email address), hereinafter referred to as “data”, and the data obtained during the use of the Downtown Pass. By purchasing the Downtown Pass, the cardholder agrees that these data may also be used by Anchorage Downtown Partnership, Ltd. and its business members for tourism-related evaluations and for the development and optimization of the Downtown Pass. At any time, the cardholder may withdraw this consent without giving any reason by contacting Anchorage Downtown Partnership, Ltd. The data shall not be disclosed to third parties.

10. Place of performance and jurisdiction

The place of performance and place of jurisdiction is Anchorage, Alaska, specific to the Downtown Improvement District (DID).

11. Miscellaneous

Additional agreements shall only be valid in writing.

12. Special provisions for online purchases

Items 1 through 11 shall also apply to online purchases. The following additional provisions shall apply:

12.1.) The purpose of the website downtown.org is the sale of the Downtown Pass.

12.2.) An online purchase can only be made with a valid credit card.

12.3.) Personal data required for purchases or enquiries, such as name, phone number, address or e-mail address, will only be used for the abovementioned purposes and will not be disclosed to third parties.