As the “eyes and ears” of Downtown, Safety Ambassadors (SAs) serve and assist the Downtown Improvement District’s (DID) local businesses and downtown patrons through street patroling. Safety Ambassadors work closely with the Anchorage Police Department and other emergency response services, and are a vital part of making downtown Anchorage a better – and safer – place.
“Safety First” is a 24-hour call line manned by EasyPark and dispatched to Anchorage Downtown Partnership, Ltd. Security and Maintenance Ambassadors are dispatched to allow full-coverage of the DID with patrol and maintenance services:
This program assists downtown property and business owners helping move the transient population who are illegally sleeping or congregating in private property or public parks closed to the public after 11pm.
There has been an increase of people sleeping in the dark corners and entrances of the buildings to access heat coming off of the buildings and to gain protection from the elements. This behavior escalates safety risks and cleanup efforts the next morning for both the property owners and ADP Ambassadors. At 5 am, our maintenance team takes over on their normal morning routes for cleaning on snow removal.
“There was a need from our downtown stakeholders for assistance in preventing homeless to sleep in the nooks and crannies of their buildings. We decided to implement a night shift with our ambassadors and automatically saw an improvement and heard positive results from the downtown residents, business and property owners just after a week. We plan on continuing due to the success in the DID.” – Paul Rochford, ADP Operations Director